Ticketing Policies & FAQ

What rules do I need to be aware of?

No car lights may be on duringthe movie. Please make sure you know how to have your lights off when your car is on before you arrive. Also, no smoking of any kind is permitted.

Do you have restrooms?

Yes, full restrooms are located inside of our facility in the adjacent building and there is port-a-potty in the parking lot.

What is your refund policy?

Worry free purchases! Tickets are fully transferable! While our tickets are non-refundable, if weather or other obligations make it difficult to attend your movie, you may use your vehicle ticket for another movie anytime within 12 months of the date of your original movie.  Just bring your unscanned ticket to another movie and we will honor it at the gate.

How do I order food?

You can order food online using the QR code provided on-site or directly through our website. Our team will bring your order straight to your car.

What happens if it rains?

Our drive-in operates on clear night skies and rainy nights and as long as it is not raining really hard, you will see the movie well. Your ticket is transferable if you decide not to come because of weather.

Is outside food allowed?

No, outside food and beverages are not permitted. We offer a wide variety of food and drink options through our restaurant, delivered right to your car.

How do I listen to the movie?

We broadcast the movie’s audio directly to your vehicle’s FM radio (or bring a handheld radio). Tune in to 89.9FM to enjoy premium sound.

When should I arrive for my screening?

We recommend arriving 20-30 minutes before showtime to secure the best spot. If you arrive late, our attendants will guide you to the available parking spots.

Can I bring my dog?

Yes! ChiTown Drive-In is pet-friendly, so feel free to bring your companions.

What forms of payment do you accept?

We accept MasterCard and Visa credit cards.

Are promotions ongoing?
How do I purchase tickets?

Tickets are available online via our website or Universe.com. Select your movie, date, and time, and purchase a ticket for your vehicle. Each ticket is valid for 1 vehicle entry with up to 6 occupants.

Can I record the movie?

No. All of our movies are provided by authorized distributors and studios. Recording or videoing for commercial reuse is strictly prohibited.

How many people does one ticket cover?

Each ticket is valid for one vehicle entry and includes up to 6 occupants.

How It works

Buy Tickets

  • Purchase Online: Tickets must be purchased online through our website or Universe.com. Each ticket covers one vehicle with up to 6 occupants.
  • Fully Transferable: We offer flexible rescheduling options (more details in FAQs above). Please note that tickets are non-refundable.
  • Special Events: Keep an eye on our website for limited-time special events and themed nights.
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    Arrive

  • Parking: Our attendants will direct you to your section of rows. You can choose your space within those rows on a first-come, first-serve basis.
  • Tune In: Once parked, tune into your FM radio at 89.9 for premium sound directly from your car's speakers or rent a portable radio from us.
  • Rain: Our drive-in operates on clear night skies and rainy nights.. As long as it is not raining really hard, you will see the movie well. Your ticket is transferable if you decide not to come because of weather.
    • Find Us

    Order Food

  • ChiTown Grille: Enjoy a delicious menu featuring tacos, wings, burgers, nachos, and movie classics like fresh buttered popcorn.
  • How to Order: Use our contactless ordering system by scanning the QR code provided on-site or simply order from our website. Our staff will deliver the food directly to your vehicle.
  • Outside Food: Please note that outside food and beverages are not permitted on-site. We have plenty of tasty options at the Grille!
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    Enjoy!

    Sit back, relax, and enjoy the movie! You can adjust your car seats or even bring blankets to make your experience extra cozy. We kindly ask that you turn off your headlights during the film to avoid disrupting other guests' viewing.

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    Find ChiTown Drive-In in the Heart of Chicago

    Hours

    Gates open 30 minutes before showtime
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